Terms of service

📜 Terms of Service

Welcome to SLPrecious!
By accessing or using our website (slprecious.com), you agree to be bound by the following Terms of Service. Please read them carefully before making a purchase.

1. General Conditions

  • This website is operated by SLPrecious. Throughout the site, the terms “we,” “us,” and “our” refer to SLPrecious.

  • We reserve the right to refuse service to anyone for any reason at any time.

  • You must be at least the age of majority in your jurisdiction to use this site or make purchases.

2. Product Information

  • All items listed are described and photographed as accurately as possible. However, due to variations in monitor settings and lighting, actual colors may vary slightly.

  • As we sell natural stones and handcrafted jewelry, minor imperfections and variations in shape or texture may occur. These are part of the uniqueness of handmade and natural products.

3. Pricing and Availability

  • Prices are subject to change without notice.

  • We reserve the right to modify or discontinue a product at any time without prior notice.

  • We are not liable for any product that becomes unavailable after you have placed an order, although we will do our best to offer alternatives.

4. Orders and Payment

  • Orders are processed in Malaysian Ringgit (MYR) or USD 

  • Full payment is required before order processing.

  • We reserve the right to cancel or refuse any order at our discretion, including those with incorrect pricing or suspicious activity.

5. Returns and Refunds

  • Returns must be requested within 14 days of delivery.

  • Return shipping costs are borne by the customer.

  • Refunds are subject to seller approval. In some cases, replacements may be offered instead of refunds. See our full Return & Refund Policy for details.

6. Shipping

  • All orders will be shipped via the courier selected at checkout.

  • Delivery timelines vary depending on location and shipping method.

  • We are not responsible for delays, lost parcels, or customs fees incurred during international shipping.

7. Intellectual Property

  • All content on this site, including product images, logos, designs, and descriptions, are the property of SLPrecious and may not be used without permission.

8. Limitation of Liability

  • SLPrecious shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or services.

9. Changes to Terms

  • We reserve the right to update or modify these Terms of Service at any time without prior notice. Changes will take effect upon being posted on the website.